AVA Member Hub (Circle) – Social network and member directory

To access member-only content on the AVA Member Hub (Circle), we recommend that you use the email address registered with your AVA membership when setting up your account to access the community and your SIG spaces. However if you are unsure which email is on your membership record or have an existing account on Circle under a different email address, contact member services:

• Call us on 1300 137 309 8.30am – 5pm (AEST) weekdays.
• Email members@ava.com.au 

Access to SIG spaces and your branch chat is linked to your membership type and profile. If you can’t see your SIG space, it is possible that you have signed up using an email address that isn’t linked to your AVA membership. Please contact us at members@ava.com.au and we will get it sorted out for you.

Select Forgot password on the Circle login page and follow the prompts. Use the email address registered with your AVA membership. If you don’t receive the reset email, check your junk or spam folder.

Select Members from the navigation menu in the AVA Member Hub (Circle). You can search by name or browse by discipline or location. Select a member’s profile to view their details and connect with them.

Go to the member’s profile and select Message. You can also access your direct messages at any time by selecting the message icon in the top navigation. Note that members can only message others who have enabled direct messaging in their privacy settings.

Yes. the AVA Member Hub (Circle) allows you to create group direct messages with multiple members at once. To start a group message, select the message icon in the top navigation, choose New message and add the members you would like to include.

Group messages are private and only visible to the members included in the conversation. They are a great way to coordinate with colleagues, committee members or your SIG network without posting publicly in a space.

Note that you can only message members who have direct messaging enabled in their privacy settings.

AVA and EVA each have their own dedicated Circle communities. While we work on bringing them together into a single unified experience, you can easily move between the two when you’re logged in. 

If you are part of EVA but have not joined EVA’s community yet, click here to join!

How to switch communities Once logged in to Circle, look for the community switcher on the left-hand side of the screen. Select the community you want to access and it will load instantly. No separate login required.

A note on access You will only see communities in the switcher that you are a member of if your membership on these communities utilises the same Circle account. If you are a member of EVA’s community on Circle but cannot see the EVA community in your switcher, contact us at members@ava.com.au and we will get your access sorted.

What’s next We are currently working on migrating the AVA and EVA communities into one unified space. We’ll keep you updated as this progresses and let you know well in advance of any changes to how you access your community

Visibility in the AVA Member Hub (Circle) depends on where you post. Each space has its own membership and access rules, so your content is only ever seen by the people in that group.

Member lounge Posts in the Member Lounge are visible to all AVA members. This is the general community space for the whole profession.

Special Interest Group spaces Posts in a SIG space are only visible to members of that SIG. If you post in the ASAV space, for example, only Small Animal SIG members will see it. 

Restricted spaces Some spaces are restricted to specific member types. A veterinarians-only space, for example, is not accessible to allied professionals such as veterinary nurses, technologists or practice managers. Only members whose profile and membership type meet the access criteria for that space will be able to see or contribute to it.

What spaces will I see? You will only ever see the spaces you have access to. Your visible spaces are determined by your membership type, your SIG sign-ups and your member profile. If a space is not showing in your navigation, it is either not part of your membership or you have not yet joined that SIG. If you would like to be added to a SIG, contact member services at members@ava.com.au.

Can the public see my posts? No. All activity on the AVA Member Hub (Circle) is private and only accessible to AVA members. Nothing you post on the AVA Member Hub (Circle) is visible to the general public.

No. All posts content and discussion inside the AVA Member Hub (Circle) is private and only accessible to AVA members. Nothing you post in the community platform visible to the general public.